Reporting a bug

July 29th, 2024 • Published

Bugs may exist within the Whisk mobile app, and we highly appreciate when users report these bugs they find while using the app.

Reporting a bug: To report a bug, simply head to your “Profile” screen by (while being logged in) going to the home screen and hitting the profile button in the top right. From here, hit the “Help & Support” option under the “Settings” section. Then hit the “Report a Bug” option and fill out the two required fields, “Describe the bug” and “Steps to reproduce.” Then hit the “Submit” button.

From here, your bug report will be manually reviewed by a member of Whisk’s staff within 7 business days. If the staff have questions, need clarification, or would like to respond, they may reach out to you via the email of your Whisk account that you reported the bug on.

Your help is extremely valuable to and appreciated by Whisk. Thank you for your support!

For more details or to download the app, you can visit the App Store.